Inside HG's GTM Super AgentHG's super-agent for go-to-market
About this episode
Inside HG's GTM Super Agent — the AI teammate that lives in Slack and gives every GTM team one front door for AI. Francis and Chloé unpack why the leap from copilots to true agents changes how sales and marketing actually work.
The Slack thread discussed in the video
Augie, one of HG's to reps, asked Potty to pressure-test a TD SYNNEX brief through a CFO's lens — then push into analogies and C-level emails. Below is the actual thread. Real names are blurred.
@Potty (Phoenix AI Agent) build me a POV for TD Synnex using this framework
Hey Augie! 👋 Here's your TD SYNNEX POV using the Triggers Guide framework — the full Observation → Implication → Insight treatment.
🚨 5 Triggers Identified:
Critical (3):
- 📦 Inventory Build-Up — $13.9B sitting on shelves (+46% in 2 quarters!). Cash trapped in working capital. This is the biggest red flag.
- 💸 Operating Cash Flow Drop — Collapsed 64% from $1.53B to $545M despite revenue growth. The inventory surge is eating cash.
- 📉 Low Gross Margin — Dead last at 6.99% vs CDW's 21.73%. They keep $7 per $100 before OpEx.
High (2):
- 📊 Margin Pressure — Despite best-in-class SG&A (4.71%), operating margin is 4th out of 5 peers
- 🏦 High Debt Load — $4.72B total debt, net debt position of -$3.63B
The 30-Second Pitch:
"TD SYNNEX, you've got $14B sitting on shelves and a cash flow problem. Your revenue is growing but your margin is the lowest in the industry. You can't cut costs — you're already the most efficient. The answer is selling smarter: finding buyers who want solutions, not commodities, and who pay faster. That's what HG does."
Each trigger is mapped to specific HG solutions (RGIF, RGIP, Intent, CVP) with the outcome it enables. Ready for discovery! 🎯
great now act the the CFO and help me understand what objections will likely come and how to handle those objections
Great pivot, Augie! Putting on the CFO hat for TD Synnex. Here are the objections I'd likely raise and how to handle them:
🎯 "We're a distributor — our margins are already razor-thin. Why add another expense?"
Handle it: "That's exactly why this matters. At 2-3% operating margins, every sales call has to count. HG tells your reps which partners are actually growing their practice in the solutions you're pushing — so they're not wasting cycles on partners who aren't buying. We're not adding cost, we're reducing cost-per-deal."
💰 "How do I know this will actually move revenue?"
Handle it: "Fair question. Let's tie it to a specific number — what if your reps could prioritize the top 20% of partners most likely to expand? Even a 10% improvement in rep productivity on a sales team your size translates to millions in influenced pipeline. We can model this against your current win rates."
🔄 "We already have partner data in our systems. What's different?"
Handle it: "Your systems tell you what partners bought. HG tells you what they're deploying and investing in right now — across their entire tech stack. That's the difference between looking in the rearview mirror and seeing around the corner."
⏰ "This isn't the right time — we're still integrating from the merger."
Handle it: "I get it — you're rationalizing tools, not adding them. But post-merger is exactly when you need clarity on which partners to prioritize across the combined book. HG can actually help you identify overlap and focus your combined sales team faster."
📊 "Prove it works before I commit budget."
Handle it: "Let's do a pilot on one segment — pick your highest-priority vendor line or region. We'll show lift against a control group. If it doesn't move the needle, you've lost nothing."
Want me to dig into TD Synnex's actual financials to sharpen these further? I can pull their latest earnings context to make the objection handling even more specific.
thanks, now create me an analogy that speaks to why TD Synnex needs HG Insights without mentioning TD Synnex or HG Insights. Make the analogy simple so that a 5 year old could understand it
Love it. Here you go:
🍦 The Popsicle Wagon
Imagine you have a wagon full of popsicles on a hot summer day. You want to sell them all before they melt.
You could walk down every street and knock on every door. But that takes forever, and most people aren't even home — or they just had lunch and aren't hungry.
Or...
You could have a magic map that shows you which houses have a birthday party happening right now. Kids running around. Getting hot. Ready for popsicles.
Same wagon. Same popsicles. But now you go straight to the parties and sell out before lunch.
That's it. The magic map.
This works because:
- The wagon = their inventory/products to distribute
- Knocking on every door = calling every partner blindly
- The birthday parties = partners actively investing and growing
- The magic map = knowing who's ready to buy right now
Want me to tweak the analogy or try a different angle? 🌸
now craft me emails to the c-level highlighting this analogy
Here are four C-level emails, each tailored to what that exec cares about — all using the popsicle wagon analogy:
✉️ CEO Email
Subject: The difference between knocking on doors and finding the party
Hi [CEO Name],
When I was a kid, I wanted to sell popsicles from a wagon. My dad gave me two options: walk down every street and knock on every door, or find out which houses had birthday parties happening that day.
Same wagon. Same popsicles. Very different results.
TD Synnex has the wagon — the best portfolio in distribution. The question is: are your teams knocking on every door, or do they know where the parties are?
We help companies like yours see exactly which partners are investing, growing, and ready to move product — before your competitors find them.
Worth 15 minutes to show you the map?
Best, [Your name]
✉️ CFO Email
Subject: Sell-through velocity at 2% margins
Hi [CFO Name],
At distributor margins, every unsold unit and every wasted sales call is a direct hit to the P&L.
Here's a question: if your sales team could spend 30% less time on partners who won't convert — and redirect that time to partners actively investing in the solutions you carry — what's that worth?
We provide the data that shows which partners are growing their practice, adding technical staff, and buying into the categories you're pushing. It's the difference between knocking on every door with a popsicle cart and knowing which houses have the birthday parties.
Happy to show you the math on a quick call.
Best, [Your name]
✉️ CRO / Head of Sales Email
Subject: Your reps are selling blind
Hi [CRO Name],
Your reps are good. But right now, they're essentially pushing a popsicle cart down random streets hoping someone's thirsty.
What if they knew — before they picked up the phone — which partners just hired new engineers, expanded their cloud practice, or started investing in the exact solutions you're pushing?
That's not a nice-to-have. That's the difference between quota and "almost."
We give your team the map to the birthday parties. Let me show you what that looks like for TD Synnex's top 50 partners.
15 minutes?
Best, [Your name]
✉️ COO Email
Subject: Partner prioritization without the guesswork
Hi [COO Name],
Distribution is an efficiency game. You're moving billions in product through thousands of partners — and your ops team is constantly balancing inventory, allocation, and partner capacity.
But here's the blind spot: most of that prioritization is based on what partners did buy, not what they're about to buy.
We help distributors see which partners are actively investing in growth — hiring, expanding practices, building out new capabilities — so you can allocate inventory and support where it'll actually move.
Think of it as knowing which houses have the birthday parties before you load the popsicle cart.
Worth a conversation?
Best, [Your name]
Want me to tweak the tone, shorten any of these, or create follow-up sequences? 🌸
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